bKash, Nagad and card. Everything is priced in taka, so there is no currency conversion, no international card to hunt for, and nothing unexpected on your statement. Payments confirm in seconds, and your service starts or renews as soon as they do.
Hosting, email and app plans are covered by our refund policy — the refund page carries the terms that actually apply, so read that rather than treating this answer as the rule. Domains are the one thing we cannot refund: once a name is registered with the registry the fee is spent, even if it was registered by mistake. Check the spelling carefully before you order.
Straight away. The moment your payment confirms, the account is created automatically on our DirectAdmin server, your domain is attached and an SSL certificate is issued. The login details land in your inbox a minute or two later and you can start uploading.
Two to four hours. We build every VPS by hand rather than handing you a machine from a pool — we install the operating system you chose, secure it, and email you the root details when it is ready. It is not instant, and we would rather say so up front than have you refreshing an empty dashboard. Order at night and it will be waiting in the morning.
Documents, because the registry asks for them: a National ID for a personal registration, or a trade licence if you are registering as a business. .com.bd can only be registered from Bangladesh. Send the scan with your order and we file the paperwork for you; approval usually takes a few working days. Every other extension — .com, .net, .xyz, .online — needs no documents and registers within a minute.
Yes, free, on every hosting plan. Send us the login for your current host — cPanel, DirectAdmin, or FTP plus a database export — and we move the files, the databases and the mailboxes. We set everything up on a temporary address first so you can check it, and only then switch the domain over. Your visitors never see a gap.
The apps included with your hosting plan, complete — not a trimmed-down version with the useful parts removed — free for three months from the day you activate them. Before the trial ends we email you. Keep an app and it moves to its normal monthly price on your next invoice; if you do not want it, switch it off in the client area and you are charged nothing. Turning an app off does not delete what you put into it.
In your client area, under Billing. Every invoice is there as a PDF with your business details on it, paid or unpaid, going back to your first order — along with which service each line belongs to and when it renews next. Invoices are emailed to you as well, before the due date rather than on it.
Log in wherever you bought it and change the nameservers to the two CoreBari nameservers, which are listed in the domain setup guide in our docs and in your welcome email. Then tell us the domain so we can add it to your hosting account. The change usually spreads across the internet within a few hours and can take up to 24; your current site keeps serving visitors until it does.
DirectAdmin. It is lighter and quicker than cPanel and it does everything a website needs: files, databases, mailboxes, free SSL certificates, backups and access logs. Your login arrives with the welcome email, and if you have never used a control panel before, the getting started guide covers the parts you actually need.
Yes. WhatsApp, email and tickets are all handled in Bangla and English, and the reply comes back in whichever language you wrote in. The site and every documentation article exist in both languages too — the switcher is in the corner of every page.
Still stuck?
The docs walk through the whole setup — registering a domain, pointing one you already own, email, apps and billing. If the answer is not there, message us and we will work it out with you.